{"id":12581,"date":"2013-01-25T08:00:00","date_gmt":"2013-01-25T13:00:00","guid":{"rendered":"http:\/\/blog.shareaholic.com\/?p=12581"},"modified":"2014-05-13T11:19:20","modified_gmt":"2014-05-13T15:19:20","slug":"how-to-handle-negative-feedback","status":"publish","type":"post","link":"https:\/\/www.shareaholic.com\/blog\/how-to-handle-negative-feedback\/","title":{"rendered":"How to Handle Negative Feedback on Your Blog"},"content":{"rendered":"<div id=\"attachment_12585\" style=\"width: 329px\" class=\"wp-caption alignright\"><a href=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/5757504378_6208d5a775_b.jpg\"><img aria-describedby=\"caption-attachment-12585\" decoding=\"async\" loading=\"lazy\" class=\" wp-image-12585    \" alt=\"negative feedback\" src=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/5757504378_6208d5a775_b.jpg\" width=\"319\" height=\"212\" srcset=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/5757504378_6208d5a775_b.jpg 1024w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/5757504378_6208d5a775_b-602x400.jpg 602w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/5757504378_6208d5a775_b-300x199.jpg 300w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/5757504378_6208d5a775_b-768x510.jpg 768w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/5757504378_6208d5a775_b-400x266.jpg 400w\" sizes=\"(max-width: 319px) 100vw, 319px\" \/><\/a><p id=\"caption-attachment-12585\" class=\"wp-caption-text\">Photo Credit: <a href=\"http:\/\/www.flickr.com\/photos\/15923063@N00\/5757504378\/\">CarbonNYC<\/a> via <a href=\"http:\/\/compfight.com\">Compfight<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by\/2.0\/\">cc<\/a><\/p><\/div>\n<p>We\u2019ve all been there. You\u2019ve slaved over a post\u2014researching, writing, <a href=\"https:\/\/www.shareaholic.com\/blog\/2013\/01\/blog-post-editing-checklist\/\">editing<\/a>, working in links to sites you admire, and <a href=\"https:\/\/www.shareaholic.com\/blog\/2012\/10\/how-to-promote-blog-posts\/\">sharing it through all the proper social media channels<\/a>. And then it happens.<\/p>\n<p><strong>Rejection<\/strong>.<\/p>\n<p>Whether it crops up in your <a href=\"https:\/\/www.shareaholic.com\/blog\/2013\/01\/blog-comment-etiquette\">comments section<\/a>, someone else\u2019s blog post or in social media, negative feedback can hurt, especially when your blog is based off your experience and opinions.<\/p>\n<p>Welcome to the internet: a magical place where you can put your thoughts on display, but also a place where anyone else can air theirs. In this place, you\u2019ve got to be prepared with the worst of the worst trolls while still being open to getting feedback from your readers. If you want to make your blog even better, you&#8217;ll need to figure out how to\u00a0deal with negative feedback and to use it to make your blog even better.<\/p>\n<p>So how do you do it? Here are a few tips to help:<\/p>\n<h3 class=\"sub header\">1. If it\u2019s on your blog, don\u2019t delete the comment!<\/h3>\n<div id=\"attachment_12593\" style=\"width: 460px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4059154289_5799d91e8f.jpg\"><img aria-describedby=\"caption-attachment-12593\" decoding=\"async\" loading=\"lazy\" class=\" wp-image-12593 \" alt=\" asd\" src=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4059154289_5799d91e8f.jpg\" width=\"450\" height=\"300\" srcset=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4059154289_5799d91e8f.jpg 500w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4059154289_5799d91e8f-300x200.jpg 300w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4059154289_5799d91e8f-400x266.jpg 400w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/a><p id=\"caption-attachment-12593\" class=\"wp-caption-text\">Photo Credit: <a href=\"http:\/\/www.flickr.com\/photos\/25159380@N00\/4059154289\/\">M i x y<\/a> via <a href=\"http:\/\/compfight.com\">Compfight<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by-nc-sa\/2.0\/\">cc<\/a><\/p><\/div>\n<p>You obviously can\u2019t control what other people say on social media or their own blogs, but you can control what appears on your blog. Save that control for the spammers and <a href=\"http:\/\/netforbeginners.about.com\/od\/weirdwebculture\/f\/what-is-an-internet-troll.htm\">trolls<\/a>\u2014not for the negative commenters.<\/p>\n<p>Remember, if you leave the comment up and then respectfully respond, everyone else can follow the discussion and see <em>both<\/em> sides to the story. Then, they can chime in to defend you or add some other constructive criticism. Either way, you and your blog will be better off hearing from both sides of the discussion.<\/p>\n<h3 class=\"sub header\">2. Separate your work from yourself.<\/h3>\n<div id=\"attachment_12594\" style=\"width: 347px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4276213424_7609183aa8.jpg\"><img aria-describedby=\"caption-attachment-12594\" decoding=\"async\" loading=\"lazy\" class=\" wp-image-12594 \" alt=\"comments\" src=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4276213424_7609183aa8.jpg\" width=\"337\" height=\"400\" srcset=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4276213424_7609183aa8.jpg 421w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4276213424_7609183aa8-337x400.jpg 337w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4276213424_7609183aa8-253x300.jpg 253w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/4276213424_7609183aa8-300x356.jpg 300w\" sizes=\"(max-width: 337px) 100vw, 337px\" \/><\/a><p id=\"caption-attachment-12594\" class=\"wp-caption-text\">Photo Credit: <a href=\"http:\/\/www.flickr.com\/photos\/7617731@N02\/4276213424\/\">TMAB2003<\/a> via <a href=\"http:\/\/compfight.com\">Compfight<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by-nd\/2.0\/\">cc<\/a><\/p><\/div>\n<p>This is probably the most wide-spread problem with bloggers and writers in general (I\u2019m guilty of it too!). After you spend a ton of time creating something, it\u2019s really hard to disconnect your feelings from the post from feelings about yourself. Then when someone gives you feedback about the post, it feels directed at you.<\/p>\n<p>So when you get negative feedback, recognize that you may do this and try to keep in mind that the negative feedback isn\u2019t about you. You could be the most amazing person in the world, but write with tons of typos. If someone were to call you out on that, it wouldn\u2019t be a reflection of how awesome you are! It would just mean that you need to work on your spelling\u2026ASAP. ;)<\/p>\n<p>If people are making the criticism about you, <em>as a person<\/em>, you need to recognize that they are either a troll, trying to get you all riled up, or someone with irrelevant criticism.<\/p>\n<p>Which leads me to my next point\u2026<\/p>\n<h3 class=\"sub header\">3. Dissect the comment for relevant criticism.<\/h3>\n<div id=\"attachment_12595\" style=\"width: 435px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/6123892769_9fd6451484.jpg\"><img aria-describedby=\"caption-attachment-12595\" decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-12595\" alt=\"comment\" src=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/6123892769_9fd6451484.jpg\" width=\"425\" height=\"282\" srcset=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/6123892769_9fd6451484.jpg 425w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/6123892769_9fd6451484-300x199.jpg 300w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/6123892769_9fd6451484-400x265.jpg 400w\" sizes=\"(max-width: 425px) 100vw, 425px\" \/><\/a><p id=\"caption-attachment-12595\" class=\"wp-caption-text\">Photo Credit: <a href=\"http:\/\/www.flickr.com\/photos\/67272961@N03\/6123892769\/\">jfcherry<\/a> via <a href=\"http:\/\/compfight.com\">Compfight<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by-sa\/2.0\/\">cc<\/a><\/p><\/div>\n<p>When people comment, they aren\u2019t always going to be clear on things you need to do improve. Usually, negative feedback is laced with other things besides the feedback itself, so it\u2019s crucial that you know how to distinguish between them all.<\/p>\n<p>In this <strong>awesome<\/strong> <a href=\"http:\/\/www.fastcompany.com\/3002460\/thick-skin-thinking-how-use-negative-feedback-your-advantage-work\">Fast Company article<\/a>, <a href=\"http:\/\/www.leadershipiq.com\/author\/mark-murphy-2\/\">Mark Murphy<\/a> offers an acronym to help you analyze what people are <em>actually<\/em> saying in their criticism: FIRE. Here\u2019s what each letter means:<\/p>\n<ul>\n<li><strong>Facts<\/strong>: What <i>actually<\/i> happened.\n<ul>\n<li>Ex: In your blog post, you had severe spelling errors all over the place.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Interpretations<\/strong>: How the other person views the facts.\n<ul>\n<li>Ex: He or she notices all of the errors in your post and believes only lazy people don\u2019t proofread.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Reactions<\/strong>: How they emotionally react to the situation.\n<ul>\n<li>Ex: He or she hates lazy people and thinks you need to be put in your place.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Ends<\/strong>: How they act or say, based on the previous three bullet points.\n<ul>\n<li>Ex: He or she decides to leave a nasty comment, calling out your laziness and poor spelling errors.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>To help pull out the criticism from the emotion in the comment, use the FIRE method. In this example, you could use it to realize that at the core, the commenter was trying to tell you that you need to proofread, not that you&#8217;re a lazy bum. Realize that people aren\u2019t giving you <strong>completely<\/strong> factual feedback\u2014often, emotions play a huge part in how they react to you.<\/p>\n<p>By separating the actual criticism from the emotions, you probably won\u2019t feel as attacked <em>and<\/em> you\u2019ll have clear feedback to improve on.<\/p>\n<h3 class=\"sub header\">4. Gut check with friends.<\/h3>\n<div id=\"attachment_12596\" style=\"width: 442px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/316194679_8d0b9eb90b.jpg\"><img aria-describedby=\"caption-attachment-12596\" decoding=\"async\" loading=\"lazy\" class=\" wp-image-12596   \" alt=\"friends\" src=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/316194679_8d0b9eb90b.jpg\" width=\"432\" height=\"324\" srcset=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/316194679_8d0b9eb90b.jpg 500w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/316194679_8d0b9eb90b-300x225.jpg 300w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/316194679_8d0b9eb90b-400x300.jpg 400w\" sizes=\"(max-width: 432px) 100vw, 432px\" \/><\/a><p id=\"caption-attachment-12596\" class=\"wp-caption-text\">Photo Credit: <a href=\"http:\/\/www.flickr.com\/photos\/16046854@N00\/316194679\/\">mindluge<\/a> via <a href=\"http:\/\/compfight.com\">Compfight<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by-nc-nd\/2.0\/\">cc<\/a><\/p><\/div>\n<p>It always helps to have a blogging buddy, but it\u2019s especially helpful to have one in this situation. After you\u2019ve dissected the true criticism from the feedback, forward the criticism to your buddy and ask them if they are getting the same takeaways from the feedback that you are.<\/p>\n<p>I wouldn\u2019t suggest doing this for EVERY negative comment, especially if you feel confident answering it yourself, but for the ones that really hit home, the gut check will help you feel more confident responding to the feedback.<\/p>\n<h3 class=\"sub header\">5. Respond quickly, positively, and strongly.<\/h3>\n<div id=\"attachment_12598\" style=\"width: 442px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/2351656805_d97b8a6395.jpg\"><img aria-describedby=\"caption-attachment-12598\" decoding=\"async\" loading=\"lazy\" class=\" wp-image-12598   \" alt=\"respond quickly\" src=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/2351656805_d97b8a6395.jpg\" width=\"432\" height=\"293\" srcset=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/2351656805_d97b8a6395.jpg 500w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/2351656805_d97b8a6395-300x203.jpg 300w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/2351656805_d97b8a6395-400x271.jpg 400w\" sizes=\"(max-width: 432px) 100vw, 432px\" \/><\/a><p id=\"caption-attachment-12598\" class=\"wp-caption-text\">Photo Credit: <a href=\"http:\/\/www.flickr.com\/photos\/22220144@N06\/2351656805\/\">KatieKrueger<\/a> via <a href=\"http:\/\/compfight.com\">Compfight<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by-nc\/2.0\/\">cc<\/a><\/p><\/div>\n<p>Though you do want to take the time to dissect their criticism and potentially ask a friend for help, you should try to respond a quickly as possible to the comment. Don\u2019t leave the commenter hanging for long. You don\u2019t want your other readers to think you are ignoring negative feedback (especially if you always welcome comments).<\/p>\n<p>You also want to keep a positive tone when responding to the negative feedback\u2014this will help ease the tension <i>and<\/i> can even forge a connection between you and the commenter. No name calling, even if they started it.<\/p>\n<p>And remember, while you do want to be open to negative feedback when responding, it\u2019s also okay to stand up for yourself. Again, a delicate balance\u2014don\u2019t be groveling for forgiveness with every negative comment, but also don\u2019t be too hard-headed to make the most of advice. You\u2019ll know when the right time is if you use FIRE\u2014if there aren\u2019t any facts to back up their complaint, stand by your original opinion.<\/p>\n<h3 class=\"sub header\">6. Fix the issue and move on.<\/h3>\n<div id=\"attachment_12600\" style=\"width: 460px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/2900823125_b0713a3375.jpg\"><img aria-describedby=\"caption-attachment-12600\" decoding=\"async\" loading=\"lazy\" class=\" wp-image-12600 \" alt=\"blog comments\" src=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/2900823125_b0713a3375.jpg\" width=\"450\" height=\"338\" srcset=\"https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/2900823125_b0713a3375.jpg 500w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/2900823125_b0713a3375-300x225.jpg 300w, https:\/\/www.shareaholic.com\/blog\/wp-content\/uploads\/2013\/01\/2900823125_b0713a3375-400x300.jpg 400w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/a><p id=\"caption-attachment-12600\" class=\"wp-caption-text\">Photo Credit: <a href=\"http:\/\/www.flickr.com\/photos\/57071639@N00\/2900823125\/\">atomicShed<\/a> via <a href=\"http:\/\/compfight.com\">Compfight<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by-nc-nd\/2.0\/\">cc<\/a><\/p><\/div>\n<p>Once you respond to the negative feedback and you\u2019ve decided to take the advice to heart, you should make a plan to act on it. In the plan, set measurable goals to guide you going forward and gauge your progress.<\/p>\n<p>Then, move on. Don\u2019t dwell on the fact that you got negative feedback and let it weigh you down. Remember that that feedback is going to help you become a better blogger. Negative feedback isn\u2019t the end of the world\u2014it\u2019s an opportunity to learn and grow.<\/p>\n<p><em><strong>Have you ever gotten negative feedback on your blog? How did you handle it? Share your stories with us in the comments.\u00a0<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve all been there. You\u2019ve slaved over a post\u2014researching, writing, editing, working in links to sites you admire, and sharing it through all the proper&hellip;&nbsp;<br \/><a class=\"continue-reading\" href=\"https:\/\/www.shareaholic.com\/blog\/how-to-handle-negative-feedback\/\">Continue Reading<\/a><\/p>\n","protected":false},"author":40,"featured_media":12585,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[606],"tags":[246,295,540,533,244],"_links":{"self":[{"href":"https:\/\/www.shareaholic.com\/blog\/wp-json\/wp\/v2\/posts\/12581"}],"collection":[{"href":"https:\/\/www.shareaholic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.shareaholic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.shareaholic.com\/blog\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shareaholic.com\/blog\/wp-json\/wp\/v2\/comments?post=12581"}],"version-history":[{"count":0,"href":"https:\/\/www.shareaholic.com\/blog\/wp-json\/wp\/v2\/posts\/12581\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.shareaholic.com\/blog\/wp-json\/wp\/v2\/media\/12585"}],"wp:attachment":[{"href":"https:\/\/www.shareaholic.com\/blog\/wp-json\/wp\/v2\/media?parent=12581"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.shareaholic.com\/blog\/wp-json\/wp\/v2\/categories?post=12581"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.shareaholic.com\/blog\/wp-json\/wp\/v2\/tags?post=12581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}